Help & Support Center

Frequently Asked Questions

Getting Started

Tap the "+" button in the main view, enter your assignment title and due date, choose your reminder preferences, and tap "Save". You can also use Siri by saying "Add assignment [title] due [date/time]".

Yes! Try saying:

  • "Add assignment 'Math homework' due tomorrow at 3 PM"
  • "Show my next assignment reminder"
  • "I have a project due Friday with reminders every hour"

Long press on your home screen, tap the "+" button, search for "Deadline Buddy", and choose your preferred widget size (Small, Medium, or Large).

Reminders & Notifications

Make sure notifications are enabled in Settings > Notifications > Deadline Buddy. The app will show a permission alert if needed.

iOS limits apps to 64 pending notifications. Deadline Buddy automatically manages this limit by prioritizing your most important assignments.

Yes! You can set reminders for absolute times (e.g., "8:00 PM") or relative times (e.g., "2 hours before due").

Accessibility

Yes! Deadline Buddy is fully compatible with VoiceOver and includes comprehensive accessibility features for all users.

Yes! The app supports Dynamic Type up to accessibility sizes. Go to Settings > Display & Brightness > Text Size to adjust.

Yes! All animations automatically respect your reduce motion preferences in Settings > Accessibility > Motion.

Troubleshooting Guide

App Issues

Problem: App crashes when opening
Solution: Force close the app and restart it. If the issue persists, restart your device.
Problem: Assignments not saving
Solution: Check that you have enough storage space. Try deleting and recreating the assignment.
Problem: Widget not updating
Solution: Remove and re-add the widget to your home screen. The widget updates automatically but may need a refresh.

Notification Issues

Problem: Notifications not appearing
Solution:
  • Check Settings > Notifications > Deadline Buddy
  • Ensure "Allow Notifications" is enabled
  • Check that "Lock Screen", "Notification Center", and "Banners" are enabled
  • Verify your device isn't in Do Not Disturb mode
Problem: Reminders scheduled for wrong times
Solution: Check your device's time zone settings in Settings > General > Date & Time.

Performance Issues

Problem: App running slowly
Solution:
  • Close other apps to free up memory
  • Restart your device
  • Check for iOS updates in Settings > General > Software Update
Problem: Widget loading slowly
Solution: The widget updates automatically. If it's slow, try removing and re-adding it.

How-To Articles

Creating Effective Assignment Reminders

Choose the right reminder type:

  • Single reminder: For one-time assignments
  • Interval reminders: For ongoing projects

Set appropriate timing:

  • For urgent assignments: Set reminders 1-2 hours before
  • For long-term projects: Set reminders days or weeks ahead

Use descriptive titles:

  • Include course name and assignment type
  • Example: "MATH 101 - Calculus Problem Set 5"

Maximizing Widget Usage

Choose the right size:

  • Small: Quick glance at next assignment
  • Medium: Next assignment with countdown
  • Large: Multiple assignments with details

Position strategically:

  • Place on first home screen for easy access
  • Consider your most-used apps when positioning

Using Siri Effectively

Be specific with dates:

  • "Tomorrow at 3 PM" works better than "tomorrow"
  • Use "next Friday" instead of just "Friday"

Include reminder preferences:

  • "Add assignment with reminders every hour"
  • "Set reminder for 2 hours before due"

Accessibility Features

VoiceOver Navigation:

  • Swipe right to move through assignments
  • Double-tap to select or edit
  • Use rotor to navigate by headings or buttons

Dynamic Type:

  • Adjust text size in Settings > Display & Brightness > Text Size
  • The app automatically adapts to your preferred size

Contact Information

Bug Reports

Report issues and get help

support@deadlinebuddy.app

Subject: "Bug Report - [Brief Description]"

Include: iOS version, app version, steps to reproduce

Feature Requests

Suggest new features and improvements

features@deadlinebuddy.app

Subject: "Feature Request - [Feature Name]"

Include: Detailed description and use cases

General Inquiries

General questions and support

hello@deadlinebuddy.app

Response Time: 24-48 hours

Privacy & Data

All your data stays on your device
We don't collect personal information
No accounts or sign-ups required
Your assignments are never shared